The process aims to guarantee the highest safety standards for drinking water and ensure a taste that is in accordance with consumer preference.
Water is carefully collected and received through stainless steel pipes from either a local well or municipal water supply. Quality testing of the original source is conducted regularly to monitor for abnormalities.
This step is taken when the water originates from a municipal or public drinking water system. It consists of removing chlorines and THMs (trihalomethanes) through a daily-monitored activated carbon filtration process.
A water softener is used to reduce water hardness.
Demineralisation removes unwanted minerals (through reverse osmosis or distillation).
Water received in storage tanks is monitored on a daily basis.
Selected minerals are added to cater to consumer taste preferences.
Pharmaceutical grade micro-filtration removes particles as small as 0.2 microns. It is also capable of removing potential microbiological contaminants. This is monitored on an hourly basis.
Ultra-violet filtration provides additional product disinfection. This is monitored on an hourly basis.
Ozone disinfection is the third disinfection step (steps 7-9), using a highly reactive form of oxygen. This is monitored on an hourly basis.
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