The process aims to guarantee the highest safety standards for drinking water and ensure a taste that is in accordance with consumer preference.

1. Water is carefully collected and received through stainless steel pipes from either a local well or municipal water supply. Quality testing of the original source is conducted regularly to monitor for abnormalities. 
2. This step is taken when the water originates from a municipal or public drinking water system. It consists of removing chlorines and THMs (trihalomethanes) through a daily-monitored activated carbon filtration process. 
3. A water softener is used to reduce water hardness. 
4. Demineralisation removes unwanted minerals (through reverse osmosis or distillation). 
5. Water received in storage tanks is monitored on a daily basis. 
6. Selected minerals are added to cater to consumer taste preferences. 
7. Pharmaceutical grade micro-filtration removes particles as small as 0.2 microns. It is also capable of removing potential microbiological contaminants. This is monitored on an hourly basis. 
8. Ultra-violet filtration provides additional product disinfection. This is monitored on an hourly basis. 
9. Ozone disinfection is the third disinfection step (steps 7-9), using a highly reactive form of oxygen. This is monitored on an hourly basis.